Information We Collect

We collect information you provide directly to us when using our financial education platform. This includes personal details like your name, email address, and phone number when you register for our programs or contact us for information.

We also gather technical information automatically, such as your IP address, browser type, and how you interact with our website. This data helps us improve our services and understand user preferences.

• Contact information including name, email, and phone number
• Educational background and professional interests
• Payment information for course enrollment
• Communication records and support interactions
• Website usage data and analytics
• Device information and technical specifications

How We Use Your Information

Your information helps us deliver quality financial education services. We use it to process your enrollment in courses, send you relevant updates about our programs, and provide customer support when you need it.

We may also use your information for research purposes to improve our curriculum and develop new educational offerings. This research is conducted in aggregate form and doesn't identify individual users.

Information Sharing and Disclosure

We don't sell or rent your personal information to third parties. However, we may share your data in specific circumstances to provide our services effectively or comply with legal requirements.

• Service providers who help us operate our platform and process payments
• Professional partners who deliver specialized course content
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger or acquisition

All third parties who receive your information are bound by confidentiality agreements and must handle your data according to Canadian privacy laws.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have several important rights regarding your personal information. You can request access to the data we hold about you and ask for corrections if anything is inaccurate.

You also have the right to withdraw consent for certain uses of your information, request deletion of your data, or ask us to stop processing it for specific purposes. We'll respond to these requests within 30 days.

Data Security and Protection

We take data security seriously and implement multiple layers of protection for your personal information. Our systems use encryption, secure servers, and regular security audits to prevent unauthorized access.

All payment information is processed through secure, PCI-compliant systems. We don't store complete credit card numbers on our servers, and financial transactions are encrypted during transmission.

Our staff receives regular training on privacy protection, and access to personal information is limited to employees who need it to perform their job functions.

Data Retention

We keep your information only as long as necessary to provide our services or as required by law. Student records are typically retained for seven years after course completion to support transcript requests and continuing education tracking.

Marketing information and communication preferences are kept until you ask us to remove them or after three years of inactivity. Technical logs and analytics data are usually deleted after two years.

Cookies and Tracking

Our website uses cookies to remember your preferences and improve your browsing experience. These small files help us understand which content is most valuable to our visitors and allow certain features to work properly.

You can control cookie settings through your browser, though disabling some cookies may affect website functionality. We don't use cookies to track you across other websites or for advertising purposes.

Updates to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll notify active users by email and post the new version on our website.

Major changes that affect how we use your information will be communicated at least 30 days before taking effect, giving you time to review and understand the modifications.